Privacy Policy
Last updated: January 2025
Welcome to SAVIOUR ("we," "our," or "us"). SAVIOUR is a comprehensive disaster management and emergency response platform designed to help communities prepare for, respond to, and recover from emergencies and natural disasters.
Your privacy and the security of your personal information are of utmost importance to us, especially given the sensitive nature of emergency services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
To provide our emergency and disaster management services, we collect the following types of information:
Account Information
- Name, email address, and phone number for account creation
- Profile photo (optional) for community identification
- City/location preferences for localized weather and emergency alerts
Emergency Contact Information
- Emergency contacts you add (names, phone numbers, relationships)
- This data is stored securely and used only for emergency notifications
Location Data
- Real-time location when you activate SOS alerts
- Location for navigation to emergency services (hospitals, shelters, fire stations)
- City selection for weather forecasts and disaster warnings
Usage Data
- SOS alerts created and responded to
- Safety resources accessed and community interactions
- Device information and app usage patterns
SAVIOUR uses your information to provide critical emergency and safety services:
- SOS Emergency Alerts: Share your location with nearby users and emergency contacts when you need help
- Weather Alerts: Provide real-time weather updates and disaster warnings for your location
- Emergency Navigation: Guide you to nearby hospitals, fire stations, police stations, and shelters
- Community Support: Connect you with other users who can provide assistance during emergencies
- Safety Education: Provide personalized safety guidelines and emergency preparedness resources
- Service Improvement: Analyze usage patterns to enhance platform reliability and features
We share your information only in the following circumstances:
- During SOS Alerts: Your location and contact information may be shared with nearby users who can provide help
- Emergency Contacts: Your emergency contacts will be notified when you activate an SOS alert
- Community Chat: Messages you send in community chat are visible to other authenticated users
- Legal Requirements: When required by law or to protect safety and rights
Note: We never sell your personal information to third parties for marketing purposes.
We implement robust security measures to protect your information:
- Secure authentication through Firebase Authentication
- Encrypted data transmission using HTTPS/TLS protocols
- Firebase Firestore security rules to protect user data
- Regular security audits and monitoring
While we strive to protect your data, no electronic transmission or storage method is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
You have control over your personal information:
- Access and Update: View and update your profile information through the Dashboard
- Delete Emergency Contacts: Remove emergency contacts at any time
- Location Control: Control when your location is shared through browser permissions
- Account Deletion: Request deletion of your account and associated data by contacting us
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through the platform or via email. We encourage you to review this policy regularly.
If you have questions about this Privacy Policy or our data practices, please contact us: